Providing professional, courteous and timely support to customers is our number one priority. We ensure our 24x7 always available service helps resolve problems quickly and efficiently.

Technical support is available to customers that have purchased KOM Networks' Software products and hold a valid support agreement. Support service agreements are based upon yearly contract subscriptions or renewals.

KOM Networks' technical assistance for our customers includes:

To obtain the status of your current agreement, purchase or renew a support service agreement, or for general inquiries, please contact:

We recommend you have the following information available when contacting our support department.